Q. What does HWK mean?
A. HardWare Key.
Q. How much does the HWK cost?
A. 199USD plus shipping and local taxes.
Q. Is it easy to install inside the UFS box?
A.
Yes, just open the box, align the 16 pins and push into place, if you
insert the wrong way the HWK will overlap the outside of the PCB.
Q. Is that all the features?
A. No, updates will come for the HWK, some free, some paid, dependant on the work involved.
Q. Are cables included?
A.
199USD does not included cables, your reseller will be able to add
these, they are sold in a pack of 4, K750, LG8xxx, D500 and Sharp.
Q. Are the flash files supplied on media (CD/DVD)?
A. Some resellers will supply media, depends on the countries law.
Q. Why is it so expensive?
A. Expensive? If you cannot afford it or do not need the features, then please do not buy it, simple.
Q. I have "Features:00000001" without HWK, why?
A. This is a preview for 200 phones, the HWK will added unlimited counter.
Q. I expected BB5 support, where is it?
A. In progress. (UPDATE: This is now available)
Q. How much is BB5 support or is it included in the HWK price?
A. BB5 flashing will be included in the price of the HWK.
Q. What does the UFS VPP Adapter do?
A. The flashing time is reduced with external VPP, so for users who have many phones to flash the overall time taken is quicker.
Q. Can I use the VPP Adapter with 7pin cables?
A. The VPP Adapter was designed for use with 5pin cables, use with 7pin may cause damage to the phones.
Q. My HWK shows RASKALIZED-20$-NOT APPLICABLE, what should I do?
A1. If you thought you had purchased an Original HWK, then contact your cheater reseller.
A2. If you purchased a Trial HWK, consider purchasing an Original.
Q. My HWK shows RASKALIZED-FIRMWARE-DETECTED, what should I do?
A1.
If you purchased an Original HWK, then contact your reseller for
instructions on replacing the patched firmware with Original firmware.
A2. If you used the RASKUL-HATER, sorry the patched firmware does not work any longer.
Q. Why do I get message "xxxx - Bad Product Settings" in LG_GSM software?
A. It means the phone or function is not supported, but listed for future support.
Q. Can I transfer my HWK from one UFS box to another?
A. Yes. You just need to run the update client to pair the new UFS with the HWK.
Q. Error upgrading HWK: HWK UPDATE ERROR: XX(X)
A. Your HWK has an hardware error, if its under warrenty speak with your reseller for exchange.
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